I have tried resetting the AirPods according to instructions but it does not work. I even returned them and exchanged for another pair. I even tried them on an iPad and another iPhone. The volume up/down works but not the other actions.
Hey there Pkev24,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
To confirm, you're following the actions under the "Control audio with your AirPods Pro (2nd generation)" section here to pause and skip?:
Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support
If so, does this occur on all apps or specific apps? If this occurs with all apps, please contact Apple directly to investigate:
Cheers!
AirPods Pro 2nd Gen pause, next does not work.
