shortcut app shortcut keys only work when the shortcut app is the active app

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Level 1

10 points

earlier last year I use Shortcut to turn on and off lights. and had setup shortcut keys for the 2 actions.

Although Finder had to be the active app selected for the shortcut keys to work, that was an easy click on the desktop.

A few months ago the shortcut keys stopped working. I wouldn't work out why until today.

Shortcut has to be the active app for the shortcut keys to work now.

which is a bit dumb, since it's hardly on. and if I have to launch Shortcut, I might as well just launch the home app and turn the lights on there.

any work around or fixes?

MacBook Pro 16″, macOS 12.6

Posted on Feb 3, 2023 8:53 PM

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Answer 1

Community Specialist

Hello pukoh,

Welcome to Apple Support Communities!

We want to help you get the most from using Shortcuts on your Mac.

See the details here for multiple ways to run your shortcut:

"After you add shortcuts from the Gallery or create your own, you can run them on your mac from:

You can also run the shortcuts you create on a Mac on an iOS or iPadOS device. See Run a shortcut on other Apple devices."

This Apple Support page has the full details: Intro to Shortcuts on Mac - Apple Support

If the issue continues, please restart your Mac and then test again.

We hope this helps.

Cheers!

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Answer 2

Community Specialist

Hello pukoh,

Thanks for letting us know about the changes you would like to see. Please submit feedback and suggestions for this here:

Thanks.

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Answer 3

Level 1

10 points

This is the issue I'm having.

It doesn't work in any app. Only when the Shortcut app is active.

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