You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ringtone issu

I purchased a ringtone but I can’t see that ringtone , system show the purchase but not show in donwload section

Posted on Feb 4, 2023 8:45 AM

Top-ranking reply

Community User

Posted on Feb 4, 2023 10:17 AM

If you can see that the purchase has been completed, try restarting your iPhone and go to:

Settings > Sounds & Haptics.

Select the Ringtone menu. If your new ringtone is not listed, tap Download All Purchased Tones. If the ringtone does not appear, check again whether the purchase has been approved.

The ringtone receipt must be under last purchased, see here:

https://reportaproblem.apple.com

If the purchase IS approved and the ringtone is not retrieved. Then contact Apple Support

Contact Apple for support and service - Apple Support

View in context

Ringtone issu

Similar questions