Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store / iTunes account

Idk how this happen or how to fix it

Posted on Feb 4, 2023 8:54 AM

Reply
Question marked as Best reply

Posted on Feb 4, 2023 9:13 AM

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Best reply

Feb 4, 2023 9:13 AM in response to Ituneshelp2216

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


App Store / iTunes account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.