iPhone lock

I lost an iPhone 8 a while back and ended up finding it later at a friend’s house. (Thief). She had factory reset the phone but it was still locked to “Owner” me.

So I have a couple of questions for the fantastic Guru’s of this forum please.

  1. this phone does NOT show up in my “find my” app as I’m pretty sure that I removed it accidentally when trying to remove another one to send in for warranty replacement. But it is still showing on the physical phone itself. Why?
  2. When I retrieved it the home button was stuck down. I can’t seem to get it freed up. I’m hoping if I can get into it and log into my account I can free up the phone for use again. Are there any tricks that I might try to free the button up before I have to disassemble it for replacement?

Thank you in advance.

iPhone 8, iOS 15

Posted on Feb 4, 2023 8:55 AM

Reply
1 reply

Feb 4, 2023 9:10 AM in response to Skillrod

Hello ~ Take a lot here by click on and reviewing this helpful link…


Use Lost Mode in Find Devices on iCloud.com - Apple Support*


*Turn off Lost Mode on an iPhone, iPad, iPod touch, or Apple Watch

  1. In Find Devices on iCloud.com, click All Devices, then select the device that’s in Lost Mode.
  2. Click Lost Mode, click Stop Lost Mode, then click Stop Lost Mode again.
  3. You can also turn off Lost Mode by entering your passcode on the device.

Note: If you had any cards suspended when you put your device in Lost Mode (credit or debit cards for Apple Pay, or student ID cards or Express Transit cards), when you turn off Lost Mode and sign back in to iCloud, you can use them again.


I hope this helps.


~Katana-San~

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.