You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPHONE is DISABLED

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?


iPhone 7 Plus

Posted on Feb 4, 2023 9:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 9:54 PM

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.


The iTunes application isn't the same as the iTunes Store.


(234049)

4 replies

Feb 4, 2023 9:54 PM in response to Prettyjessie143

Hello Prettyjessie143!


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


I hope this is helpful. Good Luck!

IPHONE is DISABLED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.