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I purchased digital itune gift card for my sister, but she can’t see it in her itune App?

I purchased a digital iTunes gift card to be sent to my sister Apple ID, but she can’t see or redeem it?

Posted on Feb 5, 2023 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2023 7:57 AM

Ask you sister to:

1.

Check her spam folder of the Web version mailbox.

2.

Check the spam folder of the mail client software.

 

See also this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

  • You can't redeem Apple Gift Cards or App Store & iTunes Gift Cards outside the country or region of purchase. For example, if you bought an App Store & iTunes Gift Card in France, you can't redeem it in the App Store in the United States.

 Contact Apple Support -> Contact Apple Support.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



1 reply
Question marked as Top-ranking reply

Feb 5, 2023 7:57 AM in response to Nati0440

Ask you sister to:

1.

Check her spam folder of the Web version mailbox.

2.

Check the spam folder of the mail client software.

 

See also this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

  • You can't redeem Apple Gift Cards or App Store & iTunes Gift Cards outside the country or region of purchase. For example, if you bought an App Store & iTunes Gift Card in France, you can't redeem it in the App Store in the United States.

 Contact Apple Support -> Contact Apple Support.


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



I purchased digital itune gift card for my sister, but she can’t see it in her itune App?

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