decimals in mobile banking
When making a deposit on mobile banking my iPhone 12 does not have a decimal so my amount is always wrong. How can I fix this?
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User profile for user:
MichaelB2019
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Community Specialist
Hi Nevilene,
Thanks for coming to Apple Support Communities for help today.
If the issue of the missing decimals only happens in the banking app, we'd advise following these steps which can resolve issues in third-party apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
If the issue continues after this, you'll want to contact the app developer. Here's How to contact an app developer.
"Contact the developer of an iOS, iPadOS, or watchOS app
- Open the App Store on your iPhone or iPad.
- Search for the app, then tap it. If you can't find it, tap the account button
or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app. - The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."
If you are missing decimals in other apps and other keyboards on your iPhone, let us know more details.
Have a fantastic day!