recover deleted emails not in trash

Is there a way to recover my email messages? my entire mailbox was accidentally deleted and nothing is in the trash either.


MacBook Pro 13″, macOS 12.2

Posted on Feb 5, 2023 3:50 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2023 1:04 PM

Hi there Roxylocks,


If you accidentally deleted all your emails and you're not seeing them in the trash, you may not be able to recover them. Try these steps to see if you can view them:


View deleted emails
Whether you can view and retrieve messages after you delete them depends on how you set options in Mail settings.
1. In the Mail app  on your Mac, choose Mail > Settings, then click Accounts.
2. Select an account, click Mailbox Behaviors, then check the setting for the Trash Mailbox option. 
- If a mailbox is specified: You can view deleted messages in the Trash mailbox until they’re permanently erased. To retrieve a deleted message, drag it from the Trash mailbox to another mailbox.
- If None is specified: Deleted messages are removed and aren’t available in the Trash mailbox.


You'll find this information here: Delete emails in Mail on Mac - Apple Support


If you still don't see them, you could try accessing your webmail account in a browser instead of the Mail app to see if your emails appear there.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 7, 2023 1:04 PM in response to Roxylocks

Hi there Roxylocks,


If you accidentally deleted all your emails and you're not seeing them in the trash, you may not be able to recover them. Try these steps to see if you can view them:


View deleted emails
Whether you can view and retrieve messages after you delete them depends on how you set options in Mail settings.
1. In the Mail app  on your Mac, choose Mail > Settings, then click Accounts.
2. Select an account, click Mailbox Behaviors, then check the setting for the Trash Mailbox option. 
- If a mailbox is specified: You can view deleted messages in the Trash mailbox until they’re permanently erased. To retrieve a deleted message, drag it from the Trash mailbox to another mailbox.
- If None is specified: Deleted messages are removed and aren’t available in the Trash mailbox.


You'll find this information here: Delete emails in Mail on Mac - Apple Support


If you still don't see them, you could try accessing your webmail account in a browser instead of the Mail app to see if your emails appear there.


Take care.

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recover deleted emails not in trash

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