Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 won’t charge

My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge

iPhone 11, iOS 16

Posted on Feb 5, 2023 4:29 PM

Reply
Question marked as Best reply

Posted on Feb 5, 2023 4:33 PM

Try the steps in this article. If they don't help have it tested at an Apple Store, you battery could be bad.


If your iPhone or iPod touch won't charge - Apple Support


3 replies

Feb 5, 2023 4:36 PM in response to Terryppppp

Terryppppp Said:

"My iPhone 11 won’t charge: My phone won’t charge I have a new cable and new brick . Sometimes the lightning bolt will go on but it still won’t charge"

-------


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






My iPhone 11 won’t charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.