You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot screen lock code

How do I access my phone if the screen passcode is forgotten?

iPhone 13 Pro Max

Posted on Feb 5, 2023 9:26 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2023 9:27 PM

If you have forgotten your Screen Time passcode. There are two options.

If you are unable to reset the Screen Time passcode from this-> link then, you will need a computer for option 2. If you don't have one, borrow one from a friend.



Option 1

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support





Option 2

Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...



If you have chosen option 2 then regarding your data, If…

  1. You have an iCloud or iTunes backup, I am sorry there is no use of a backup because if you restore from your backup your Screen Time Passcode will be back. 
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; the information that is synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there
  4. You have uploaded some of it Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc)
  5. If you have not imported nor you have synced or uploaded your data to cloud drives prior to forgetting the Screen Time passcode then I am sorry, all your data is lost.



1 reply
Question marked as Top-ranking reply

Feb 5, 2023 9:27 PM in response to donielle240

If you have forgotten your Screen Time passcode. There are two options.

If you are unable to reset the Screen Time passcode from this-> link then, you will need a computer for option 2. If you don't have one, borrow one from a friend.



Option 1

Use this link to reset your passcode If you forgot your Screen Time passcode - Apple Support





Option 2

Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...



If you have chosen option 2 then regarding your data, If…

  1. You have an iCloud or iTunes backup, I am sorry there is no use of a backup because if you restore from your backup your Screen Time Passcode will be back. 
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; the information that is synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there
  4. You have uploaded some of it Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc)
  5. If you have not imported nor you have synced or uploaded your data to cloud drives prior to forgetting the Screen Time passcode then I am sorry, all your data is lost.



Forgot screen lock code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.