How to cancel a subscription?

How to cancel my money for the subscription for Canva. Ir was yearly subscription but had the problems with paying although the payment was successful and my money was paid for it through my debit card


[Edited by Moderator]

iPhone 11, iOS 16

Posted on Feb 5, 2023 10:00 PM

Reply
1 reply

Feb 6, 2023 1:01 AM in response to Yuri_Sk

1.

If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

Scroll to:

  • How to complete your purchase if a payment failed or was declined.
  • If you still can't make a purchase
  • Still need help? Contact Apple Support.


Based on your screenshot, you have a billing problem and need to upfate your payment information, see -> If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method – Apple Support (UK)


2.

If an app has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Click here for more support and assistance.



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How to cancel a subscription?

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