Paramount + not recognizing my login

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Level 1

8 points

Paramount + not recognizing my login

This is gone been going on for several weeks. Hi I’m not able to get past the start of screen even if the software recognizes that I have logged in. Who else has been having this issue and how the heck do I get around it? I have reset, my phone, my tablet, my Apple TV, and it still does not work.

iPhone 12 Pro Max

Posted on Feb 6, 2023 5:24 AM

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Answer 1

Urquhart1244

Level 10

149,766 points

Feb 6, 2023 8:35 AM in response to EntilZah125

How did you start the subscription?

If you subscribed to Paramount+ in the Paramount+ app on an Apple device, then it would be available in the Paramount+ app on any of your Apple devices with the same Apple ID account.
If you subscribed to Paramount+ as a Channel in the Apple TV app, then it would be available in the Apple TV app on any of your devices, when signed in with the same Apple ID account.
If your subscribed to Paramount+ with Paramount+ directly, then you would sign in to the Paramount+ app with your Paramount+ account. It would then be available on any device (and any platform) with the Paramount+ app.

These types of subscriptions have different terms and conditions, different perks and limitations, and are mostly* not exchangeable as such.

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Paramount + not recognizing my login

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