Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem

i have tried to buy icloud storage on 24th january 2023 with my credit card but i couldnt because of insufficient credit, i wanted to buy storage only for one month and it costed 1.99€ .

but today apple took from my account 31.99 twice(63.98) total . I want you to stop this transfer and to release my money back.

Posted on Feb 6, 2023 8:51 AM

Reply
Question marked as Best reply

Posted on Feb 6, 2023 9:31 AM

I am so sorry you’re having issues, but I can’t do anything about it. I’m just a user like you.

try to go here

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


and then, once you sign into the site there should be a way to contact apple directly about the purchase. They are the ones that can issue credits.

1 reply
Question marked as Best reply

Feb 6, 2023 9:31 AM in response to azem33

I am so sorry you’re having issues, but I can’t do anything about it. I’m just a user like you.

try to go here

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


and then, once you sign into the site there should be a way to contact apple directly about the purchase. They are the ones that can issue credits.

Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.