You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Mail not showing attachments

I am not able to see my attachments in my Apple Mail after i installed the latest update. If i double click the email they show up but not when I am just looking at them at first. I need to drag my mouse over them at the bottom of the email to find them, then download them. How do i fix this? Hidden attachments are not a good thing. I am using my gmail with my apple mail on my macbook.


Thank you


MacBook Air

Posted on Feb 6, 2023 9:06 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2023 5:18 PM

Hi DustyMorr,


Thank you for participating in the Apple Support Communities. We understand Apple Mail is not showing your attachments after updating macOS. This article has some helpful information about how attachments work in macOS Ventura: View, save, or delete email attachments in Mail on Mac.


"There are various ways to work with attachments in email messages you receive.


View email attachments

  1. In the Mail app  on your Mac, select a message that includes attachments.
  2. Look for the Attachment icon  below the date the message was sent in the message list.
  3. In the message, do one of the following:
    • Open an attachment in an app: Double-click the attachment.
    • Preview an attachment without opening it: Select the attachment, then press the Space bar, or force click the attachment.

Some attachments—like images or one-page PDF documents—are displayed directly in the message. If you’d rather view the attachment as an icon, Control-click it, then choose View as Icon from the shortcut menu. To display the attachment again, Control-click it, then choose View in Place.


Save email attachments

  1. In the Mail app  on your Mac, move the pointer over the header of a message.
  2. Click the Attachment button  that appears, click the name of an attachment or choose Save All, then choose a location. 
  3. You can also select a message, then choose File > Save Attachments. Or drag an attachment from the message to the desktop to save it there.
  4. Click Save.

Email attachments are saved in the Downloads folder, available in the Dock. To specify a different location, choose Mail > Settings, click General, then select a folder.


Delete email attachments

  1. In the Mail app  on your Mac, select a message that includes one or more attachments.
  2. Choose Message > Remove Attachments.
  3. The message remains in the mailbox and is annotated to indicate that all attachments were manually removed. For IMAP accounts, attachments are also deleted from the mail server and can’t be retrieved.

When you delete a message that includes an attachment, the attachment is deleted too. To change this setting, choose Mail > Settings, click General, click the “Remove unedited downloads” pop-up menu, then choose an option. Mail doesn’t delete attachments that you have saved.

Mail automatically downloads attachments you receive based on the download option you set in Account Information settings in Mail.

If you send or forward images or PDF documents you receive to other people, you can add comments, drawings, or a signature to the attachments before you send them. See Mark up email attachments."


We hope this helps.


Take care.



1 reply
Question marked as Top-ranking reply

Feb 7, 2023 5:18 PM in response to DustyMorr

Hi DustyMorr,


Thank you for participating in the Apple Support Communities. We understand Apple Mail is not showing your attachments after updating macOS. This article has some helpful information about how attachments work in macOS Ventura: View, save, or delete email attachments in Mail on Mac.


"There are various ways to work with attachments in email messages you receive.


View email attachments

  1. In the Mail app  on your Mac, select a message that includes attachments.
  2. Look for the Attachment icon  below the date the message was sent in the message list.
  3. In the message, do one of the following:
    • Open an attachment in an app: Double-click the attachment.
    • Preview an attachment without opening it: Select the attachment, then press the Space bar, or force click the attachment.

Some attachments—like images or one-page PDF documents—are displayed directly in the message. If you’d rather view the attachment as an icon, Control-click it, then choose View as Icon from the shortcut menu. To display the attachment again, Control-click it, then choose View in Place.


Save email attachments

  1. In the Mail app  on your Mac, move the pointer over the header of a message.
  2. Click the Attachment button  that appears, click the name of an attachment or choose Save All, then choose a location. 
  3. You can also select a message, then choose File > Save Attachments. Or drag an attachment from the message to the desktop to save it there.
  4. Click Save.

Email attachments are saved in the Downloads folder, available in the Dock. To specify a different location, choose Mail > Settings, click General, then select a folder.


Delete email attachments

  1. In the Mail app  on your Mac, select a message that includes one or more attachments.
  2. Choose Message > Remove Attachments.
  3. The message remains in the mailbox and is annotated to indicate that all attachments were manually removed. For IMAP accounts, attachments are also deleted from the mail server and can’t be retrieved.

When you delete a message that includes an attachment, the attachment is deleted too. To change this setting, choose Mail > Settings, click General, click the “Remove unedited downloads” pop-up menu, then choose an option. Mail doesn’t delete attachments that you have saved.

Mail automatically downloads attachments you receive based on the download option you set in Account Information settings in Mail.

If you send or forward images or PDF documents you receive to other people, you can add comments, drawings, or a signature to the attachments before you send them. See Mark up email attachments."


We hope this helps.


Take care.



Apple Mail not showing attachments

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.