Hidden email not forwarding

Hidden email not forwarding - how do

I fix it

Windows, Windows 10

Posted on Feb 6, 2023 1:06 PM

Reply
2 replies

Feb 8, 2023 8:31 AM in response to bootz6

Greetings Bootz6,


Thanks for reaching out in Apple Support Communities.

We understand that Hide My Email is not forwarding as expected. To clarify, what type of behavior are you experiencing? For example, are you receiving an error message when trying to use this feature?

Having this information will give the community more insight. In return, we will be able to provide you with the next best steps to take.


In the meantime, we'd like to provide you with a few details that may be able to assist you:


"Create a new address with Hide My Email

You need to have two-factor authentication set up in order to create an address with Hide My Email.

  1. On iCloud.com, click the App Launcher button in the toolbar, then click Hide My Email.
  2. Do one of the following:
    • If you have active addresses, click the Add button next to “[number] active email address(es).”
    • If you don’t have any active addresses, click “Set up a new email address.”

Hide My Email generates a unique, random email address.

3. Add a label for the address. Your addresses are listed alphabetically by label.

4. You can also do either of the following:

    • Click “Use a different email address” to change the address.
    • Add a note to help you remember how you use the address.

5. Click “Create email address.”


Change the forwarding address

Every unique, random address you create with Hide My Email is forwarded to the same email address. You can change the forwarding address at any time.

  1. On iCloud.com, click the App Launcher button in the toolbar, then click Hide My Email.
  2. Scroll to the “Forward to” section, then choose a different address.

The “Forward to” section is below your list of active addresses and above your inactive addresses.


Note: You can forward your unique, random addresses to an email address associated with your Apple ID. To add or remove an address, go to the Apple ID account website."


More details here: Create and edit Hide My Email addresses on iCloud.com


If everything is set up properly and your emails are still not being forwarded properly, we suggest that you reach out to Apple directly. You can follow this link to connect with them: Get Support


Take care.



Feb 14, 2023 12:33 AM in response to Grace2211

Thanks for response. Nothing I tried worked. I suspect that part of the problem is that the hidden email seems to be created by the company I was doing the business with rather than myself. Fortunately the company was able to apply a fix at their end so that I could keep track of my purchases. I will not be selecting the Hide My Email option again!

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Hidden email not forwarding

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