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My card has recently expired, but I can’t add a new payment method.
it is asking me to verify my old card (which obviously doesn’t work). It is also not letting me delete my old card and add a new one.
I have cancelled all subscriptions to see if that helps but no luck. Any help would be great.
iPhone 12
Re: It is also not letting me delete my old card and add a new one.
If you have active subscriptions, Apple requires you always have a card on file.
That is: an old card can not be deleted until you add a new one first.
Cancelling subscriptions won't take effect until the end of the subscription period ... that is: the subscriptions are still active until they have run out.
To check that your new card is one that Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
How to: Add a payment method to your Apple ID - Apple Support
How to: Remove a payment method from your Apple ID - Apple Support
or
If you need to change or update your Apple ID payment method – Apple Support
Hope this helps :-)
Re: It is also not letting me delete my old card and add a new one.
If you have active subscriptions, Apple requires you always have a card on file.
That is: an old card can not be deleted until you add a new one first.
Cancelling subscriptions won't take effect until the end of the subscription period ... that is: the subscriptions are still active until they have run out.
To check that your new card is one that Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
How to: Add a payment method to your Apple ID - Apple Support
How to: Remove a payment method from your Apple ID - Apple Support
or
If you need to change or update your Apple ID payment method – Apple Support
Hope this helps :-)
Can’t update payment details
