The purchased was not eligible for refund how come? I have 3 unauthorized purchased and only 1 purchased eligible refund and no information for the 2 purchased only indicate is not eligible for refund !

Hi Alexand3r00,

Welcome to the Apple (user-to-user) Community.

We are all Apple users, like yourself, and have no access to anyone's accounts except our own.

Re: The purchased was not eligible for refund how come?

Did you check what the purchases were for?

How to see what you were charged for

If you see 'apple.com/bill' on your billing statement - Apple Support

If the unauthorised purchases were, for example: tokens in a game, the tokens, (and thus the money) would have been used up (spent), and there would be nothing Apple could do about that. (ie: In-app purchases: The App developer would have the money, not Apple.)

If needed:

Contact Apple Support:

Choose your country or region - Official Apple Support

Hope this helps :)

Thank you for letting us know we helped :-)