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How do I Import Outlook Contacts to my iPad

I use Oulook desktop for my POP3 email (personal domain), so all my Contacts are resident on my Windows desktop in a .pst file. How would I import those contacts to my iPad?

iPad, iPadOS 16

Posted on Feb 6, 2023 4:55 PM

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Feb 8, 2023 9:44 AM in response to UltimateAging

Hello UltimateAging,


We'd like to guide you on how you can sync your Outlook contacts to your iPad:

"Synchronization of contacts between your Outlook account and your Apple iPhone or iPod touch requires Apple iTunes. You can configure which items are synchronized during a one-time set up process.


After the initial setup, each time that you connect your iPhone or iPod touch to your computer, the changes made on your computer or device are synchronized.


Note: As a best practice, make sure that software on your computer and your Apple device is current. Also, be prudent and back up both your Outlook account and your Apple device before you begin.


Sync your Outlook Data File (.pst) with your iOS device


  1. Connect your iPhone or iPod touch to your computer using the cable provided with your device or by placing the iPhone or iPod touch in the Apple Universal Dock.

iTunes opens automatically when connected to your computer.


2. In iTunes, in the source list, under Devices, click the entry for your iPhone or iPod touch.


3. Click the Info tab.


4. Under Contacts, click Sync contacts from, and then click Outlook.


5. Do one of the following:

• To synchronize all contacts, click All contacts.

• To limit the contacts that are synchronized, click Selected groups, and then click the groups you want to synchronize.


Note: To select multiple groups, press Ctrl as you click each group name.


6. Click Apply.


Note: If you are using a Microsoft Exchange Server account and have more than 500 contacts, all contacts might not synchronize unless you use Cached Exchange Mode. To turn on Cached Exchange Mode, see Turn on or off Cached Exchange Mode."


More details here: Microsoft - Synchronize Outlook and Apple iPhone or iPod touch contacts


We hope this helps.

Best regards.




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Feb 8, 2023 4:57 PM in response to Grace2211

Thank you for the quick response. I only got as far as seeing my iPad under Devices in iTunes. When I click on my iPad under Devices, there is no Info tab. The only thing that happens is it either expands or collapses the folders for Music, Movies, TV Shows, Books, Audiobooks and Tones. Are you sure this works for an iPad, because your instructions specifically states, "click the entry for your iPhone or iPod touch"?

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Feb 8, 2023 5:13 PM in response to UltimateAging

Hello UltimateAging,


Yes, these steps would work to sync contacts from your PC to your iPad, too.


If you're not seeing the option to sync your contacts, check for any available updates for iTunes, your iPad, and your Windows PC.


If you need more help with this, please contact Apple Support: Get Support


Take care.




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How do I Import Outlook Contacts to my iPad

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