Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps

I can’t install apps on my iPhone, the apps are just loading, and then stop after some time

iPhone 13 Pro Max

Posted on Feb 6, 2023 11:22 PM

Reply
Question marked as Best reply

Posted on Feb 7, 2023 12:01 AM

Hi cecilie84

Welcome to the Apple (user-to-user) Community


Re: I can’t install apps on my iPhone


You might want to check you have storage space on your Phone for the new apps:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Else:

Wondering if Apple Support's article (link below) can help:

What to do:

If you can’t download or update apps on your iPhone or iPad - Apple Support


or

How to: Get apps in the App Store on iPhone – Apple Support


and, if needed:

App Store Support has a website online.

App Store - Official Apple Support

All the best :-)

2 replies
Question marked as Best reply

Feb 7, 2023 12:01 AM in response to cecilie84

Hi cecilie84

Welcome to the Apple (user-to-user) Community


Re: I can’t install apps on my iPhone


You might want to check you have storage space on your Phone for the new apps:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Else:

Wondering if Apple Support's article (link below) can help:

What to do:

If you can’t download or update apps on your iPhone or iPad - Apple Support


or

How to: Get apps in the App Store on iPhone – Apple Support


and, if needed:

App Store Support has a website online.

App Store - Official Apple Support

All the best :-)

Feb 7, 2023 12:59 AM in response to cecilie84

the apps are just loading, and then stop after some time


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.