Cannot Verify Server Identity
I keep getting a pop up message on my iPad and my iPhone 11 telling me it Cannot Verify Server Identity.
the identity of “data.nba.net” cannot be verified. What can I do to remove this message?
iPad, 15
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there beckyd53,
Are you seeing this when you access a web browser on your iPhone and iPad, like Safari? If you clear your Safari history and website data with the steps below, then quit the app, does that resolve the issue for you?
- To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
- To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
- To visit sites without leaving a history, turn Private Browsing on.
You'll find this information here: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
Also, make sure you're following the steps in this link to quit Safari or any other web browsers you may have open: Close an app on your iPhone or iPod touch - Apple Support
If that doesn't resolve the issue for you, make sure both your devices are updated to the latest software version, which are iOS and iPadOS 16.3. You can see the current versions in Settings > General > About > Software Version. Learn more about updating here: Update your iPhone or iPad - Apple Support
Take care.