I cannot download my emails from old iPad to new one.
I can’t download my email from old iPad to new one.
iPad, iPadOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t download my email from old iPad to new one.
iPad, iPadOS 16
Are you signed in to your email account on the new iPad?
If your primary email address isn't ALSO your AppleID, then you need to manually go into settings and sign in to that account to access those emails.
Settings
Accounts
If your account isn't there, you need to "Add Account".
If your account is there, you probably need to re-sign in.
There can be a delay on downloading ALL previous emails onto a new device.
What you're doing when you add an account to a device is, remotely, downloading data from a server, owned by Google, as an example--if your email account is "GMAIL". So this can take some time.
Hope this helps!
Are you signed in to your email account on the new iPad?
If your primary email address isn't ALSO your AppleID, then you need to manually go into settings and sign in to that account to access those emails.
Settings
Accounts
If your account isn't there, you need to "Add Account".
If your account is there, you probably need to re-sign in.
There can be a delay on downloading ALL previous emails onto a new device.
What you're doing when you add an account to a device is, remotely, downloading data from a server, owned by Google, as an example--if your email account is "GMAIL". So this can take some time.
Hope this helps!
I cannot download my emails from old iPad to new one.