iphone 13 speaker issue

iphone 13 speaker phone not working



iPhone 13 Pro

Posted on Feb 7, 2023 10:05 AM

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Question marked as Top-ranking reply

Posted on Feb 8, 2023 4:36 PM

Hello MMAC93, 

Thank you for posting to the Apple Support Communities. 


Start with these troubleshooting steps If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker:


  1. Move the Ring/Silent switch forward to disable the mute option. 
  2. Disable Do Not Disturb in Settings > Focus > Do Not Disturb.
  3. Remove a screen protectors, films, or cases from your iPhone and check that the speaker is clean and not blocked by dirt or debris. 
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth to test. 


If audio sounds normal with a connected headset or speaker, you may want to contact Apple Support directly for more help with repair options. 


All the best! 

1 reply
Question marked as Top-ranking reply

Feb 8, 2023 4:36 PM in response to MMAC93

Hello MMAC93, 

Thank you for posting to the Apple Support Communities. 


Start with these troubleshooting steps If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker:


  1. Move the Ring/Silent switch forward to disable the mute option. 
  2. Disable Do Not Disturb in Settings > Focus > Do Not Disturb.
  3. Remove a screen protectors, films, or cases from your iPhone and check that the speaker is clean and not blocked by dirt or debris. 
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth to test. 


If audio sounds normal with a connected headset or speaker, you may want to contact Apple Support directly for more help with repair options. 


All the best! 

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iphone 13 speaker issue

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