CarPlay not working after iOS 16.3 Update (iPhone 14 Pro) -- Please Help!

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CarPlay not working after iOS 16.3 Update (iPhone 14 Pro) -- Please Help!

Hi there, after updating to iOS 16.3 (on iPhone 14 Pro), CarPlay has not been working properly in either of my vehicles. Both are Ford vehicles and have worked no problem up until this update. I've tried removing and re-adding device, both on phone and on the car side. Nothing solves. The screen on the dash shows something along the lines of "CarPlay Not Working...."

Appreciate any assistance you can provide!

iPhone 14 Pro

Posted on Feb 7, 2023 10:06 AM

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Answer 1

Shannon_DN

Community Specialist

Feb 8, 2023 4:40 PM in response to samw1seg

Hello samw1seg,

Thank you for posting in Apple Support Communities.

To start, since both vehicles are from the same maker, we recommend reaching out to Ford to see if there is an update that needs to be pushed to the vehicles, so they work with iOS 16.3 as expected.

If there is no update or they haven’t heard reports of this, you will want to follow the steps found here: If you need help with CarPlay - Apple Support

If those steps do not help, we recommend reaching out to Apple Support so they can look into this in more detail. You can do that here: Contact - Official Apple Support

Kindest regards.

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Answer 2

Mar 24, 2023 10:34 AM in response to Shannon_DN

I have an Audi TT and cannot connect. The car doesn't recognise the phone, or the phone can't recognise the car. How do you reset the phone settings? Resetting the car settings means a trip to the dealers. My car does not support wireless CarPlay, so I'm referring to USB. NB I have used a new genuine Apple lightning - USB cable

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Answer 3

Feb 13, 2023 2:01 PM in response to samw1seg

For what it’s worth, I did the update today and now CarPlay in my 2022 Honda Cr-V hybrid won’t work either!

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CarPlay not working after iOS 16.3 Update (iPhone 14 Pro) -- Please Help!

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