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Macbook Pro Retina 12 inch 2015 Won't update from Big Sur

I try to do it from the system and it just gives me endless little moving dots

I try to do it from the app store and I get an unending message "finding update"

It doesn't find it. Keeps trying!

Is it not possible to update this OS on this mac????

MacBook, macOS 11.7

Posted on Feb 7, 2023 1:01 PM

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Question marked as Best reply

Posted on Feb 7, 2023 2:32 PM

There is no MacBook Pro Retina 12 inch 2015 model.

There is a 13 inch and it can be upgraded to macOS Monterey but no later. To upgrade, see: How to download macOS - Apple Support

There is a 12 inch MacBook (not Pro) Retina model and it can be updated to Big Sur but no later.



References:

Identify your MacBook Pro model - Apple Support

Identify your MacBook model - Apple Support




2 replies
Question marked as Best reply

Feb 7, 2023 2:32 PM in response to nowsthetime

There is no MacBook Pro Retina 12 inch 2015 model.

There is a 13 inch and it can be upgraded to macOS Monterey but no later. To upgrade, see: How to download macOS - Apple Support

There is a 12 inch MacBook (not Pro) Retina model and it can be updated to Big Sur but no later.



References:

Identify your MacBook Pro model - Apple Support

Identify your MacBook model - Apple Support




Macbook Pro Retina 12 inch 2015 Won't update from Big Sur

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