My watch will not accept my passcode in preparation for an update.

Trying to update my new apple watch but when I type in my watch’s passcode it won’t accept it. What passcode should I be using



Apple Watch SE, watchOS 9

Posted on Feb 7, 2023 2:15 PM

Reply
1 reply

Feb 9, 2023 9:08 AM in response to jeanfromhillsbrough

Hello Jean, 


Thank you for posting to the Apple Support Communities. Try these troubleshooting steps if your Apple Watch is unable to complete the software update: 


  1. From the the Apple Watch app on your paired iPhone open: General > Software Update.
  2. Remove the watchOS update file here. 
  3. Restart your iPhone.
  4. Restart your Apple Watch.
  5. Try to update again.


If needed, open the Settings app on your Apple Watch. Tap Passcode, then tap Change Passcode. 


Cheers! 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My watch will not accept my passcode in preparation for an update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.