Apple Magsafe Charger not visible in settings menu

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Apple Magsafe Charger not visible in settings menu

We bought the Iphone 14 Pro and the original Apple Magsafe Charger in at an Apple Store. The Magsafe Charger is not visible in the iphone settings menu and we rebooted the iphone several times and installed the latest IOS 6.3.3.

It seems contrary what Apple is saying, even the original Apple Magsafe Charger is not possible to see with the version number in the settings menu. There is simply nothing there!!

Can Apple please explain that.

Thanks.

iPhone 14 Pro, iOS 16

Posted on Feb 8, 2023 3:48 AM

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Answer 1

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MrBill3

Level 10

104,422 points

Feb 8, 2023 4:43 AM in response to alfons276

Hello,

Hmm, I'm not aware of any menu settings. Just plug in the MagSafe charger to an outlet or other source, and place your phone onto the charging disk. This:

How to use your MagSafe Charger with iPhone 14, iPhone 13, and iPhone 12 models - Apple Support

Good luck.

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Answer 2

alfons276 Author

Level 1

6 points

Feb 8, 2023 9:31 AM in response to alfons276

After re-connecting the Magsafe charger now and closing the setting app and re-opening the app the Magsafe was visible in the Setting menu under General > Info > with Version 255.0.00 which is the newest version.

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Apple Magsafe Charger not visible in settings menu

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