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iMessage says that iPhone is not connected to Apple ID

New SIM card not working with IMessage - says that phone is not connected to Apple ID. SIM provider got FaceTime working but say that IMessage issue is not SIM related.


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Feb 8, 2023 5:14 AM

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Question marked as Best reply

Posted on Feb 8, 2023 5:17 AM

To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS*** Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...



*** You may not have an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.

1 reply
Question marked as Best reply

Feb 8, 2023 5:17 AM in response to Vio_08

To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS*** Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...



*** You may not have an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.

iMessage says that iPhone is not connected to Apple ID

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