"This purchase does not have an invoice"

Hi,

I recently renewed a subscription for Zwift app, however the app does not see me as an active user. I did receive an email with a subscription confirmation but there are no billing details, etc. My bank account shows that the payment was made though. How can I ask for a support if reportaproblem.apple.com won't work in that case?

iPhone 11 Pro, iOS 16

Posted on Feb 8, 2023 11:45 AM

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"This purchase does not have an invoice"

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