You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bethanie261 Author

Level 1

4 points

iphone xs erase

how do i erase my iphone xs if it won’t turn on?

iPhone XS, iOS 16

Posted on Feb 8, 2023 3:49 PM

Top-ranking reply

stevejobsfan0123

Level 9

54,442 points

Posted on Feb 8, 2023 3:51 PM

If it won't turn on then it cannot be erased. You could erase it while connected to a computer but it would have to be powered on. You can also use the Find My app on another device or iCloud.com to erase it, but again the phone would have to be powered on and online in order to receive the erase request.

View in context

iphone xs erase

Similar questions