We bought an Apple TV device from someone who did not erase his name and password. How do we fix that?

We bought an Apple TV device from someone who did not erase his email or password. How do we fix that?

Apple TV HD, tvOS 16

Posted on Feb 8, 2023 6:39 PM

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Posted on Feb 8, 2023 6:55 PM

The related article describes that exact scenario: Reset to factory settings.

Reset or restore your Apple TV to its factory settings - Apple Support

Then the Apple TV box can be set up again, “as new”, from empty.

Resetting is recommended for all devices that get a different/​new user.

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We bought an Apple TV device from someone who did not erase his name and password. How do we fix that?

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