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I forgot my MacBook Air password

I have a MacBook Air and I have not turned it on since I change internet provider and I forgot my computer password. I purchased a ethernet adapter but when I connect it, it shows that there is not internet connection. I am guessing it does not recognize the new internet service. What are my resolution. I tried to make an appointment via online with the Genius Bar but I cannot see where they are allowing you to do so. I guess I will walk in. I tried doing a telephone call but she had the same issue as I discussed above.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.3

Posted on Feb 8, 2023 9:53 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2023 8:58 AM

Hi,

Following article could help your issue.

https://support.apple.com/en-us/HT202860

As for Internet Provider: WiFi passcode is printed bottom or side of WiFi router, you can connect to the Net with it.



1 reply

I forgot my MacBook Air password

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