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I've been in Canada for 6 years; app store has always been Canada, but all of a sudden I can't download some apps because I am now in the US Store -vs- Canada store. How did it change, and if I change it back what else will be impacted?
Hello momaj2005,
Please check out the information in the following link, which explains the process that is used to change the Apple ID country or region, and may help: Change your Apple ID country or region
The above link also outlines the requirements and impacts of changing the Apple ID country or region.
What to do before you change your country or region
• Spend any balance remaining on your Apple ID. If you're not sure whether you have a balance, check your Apple Account balance.
• Cancel your subscriptions and wait until the end of the subscription period.
• Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
• Make sure that you have a payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
Thank you.
Hello momaj2005,
Please check out the information in the following link, which explains the process that is used to change the Apple ID country or region, and may help: Change your Apple ID country or region
The above link also outlines the requirements and impacts of changing the Apple ID country or region.
What to do before you change your country or region
• Spend any balance remaining on your Apple ID. If you're not sure whether you have a balance, check your Apple Account balance.
• Cancel your subscriptions and wait until the end of the subscription period.
• Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
• Make sure that you have a payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
Thank you.
Thanks for responding momaj2005,
The link provided at the top of the previous message, provides information on what to expect when changing your Apple ID region, by explaining what steps you need to take before making the change.
We can't say for sure how the change was made. That said, if you suspect or are concerned that your Apple ID has been compromised, the following page outlines the steps you can take to secure your account, and ensure you're the only one with access moving forward: If you think your Apple ID has been compromised
Cheers!
Thanks Brittany, appreciate the help; however, my issues isn't "HOW" to change my geography, my question was how do I find out who changed it when, and what impact with changing it back to Canada have on my devices, etc., and other downloads.
Any other thoughts would be most appreciated.
THANK YOU Rayne so much... I should have looked at the link provided and didn't. My apologies to Brittany as well. Seems like a pretty difficult process, but since I didn't know it was changed until the time I went to download an app, I'm guessing I can do it without too much issue...8*)
Hi momaj2005,
You're very welcome, and we hope that helps! If you have any follow-up questions on this, feel free to reply back here, or start a new thread if you need help with any other issues. Have a good one!
App Store Country Changed
