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stolen iphone

hi, my sister’s phone (iphone 14pro) has been stolen and we’ve tried to find it with FMI, but telephone was turned off. so my sister put it on the lost mode. since then I get sms that my sister’s phone has been found by the police and it has some link that asks for my sister’s apple ID and password. We didn’t write down my sister’s ID and password. we went to the nearest apple shop and they checked my icloud and it was off. But since then when we tried to open icloud it said that password or ID was incorrect. Then we tried to open icloud with my sister’s iphone passcode and it worked but it says that it needs to be unlocked but we don't know why it says that, or is it safe to unlock?

I’m sending u the photo of the sms.

Posted on Feb 10, 2023 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2023 4:30 AM

Those are phishing messages. If you went to those links and entered the information then you have compromised your sister's accounts with the people who found the phone.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


This document has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 10, 2023 4:30 AM in response to tika51

Those are phishing messages. If you went to those links and entered the information then you have compromised your sister's accounts with the people who found the phone.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


This document has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


stolen iphone

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