I just reinstalled Catalina, now I cannot use Keychain, I'm stuck on Update Apple ID Settings. I've restarted my iMac, reinstalled Catalina, logged out of Apple with both iPhone and iMac in iMessages and Apple ID. iPhone logged back in with no problems, iMac logs into Apple ID but will not let me click on Keychain. I've been in Preferences for two days, filling in passwords, iPhone unlock code, iMac unlock passwords, no relief. Help
iMac 21.5″, macOS 10.15
Read the document:
Manage Apple ID settings on iPhone - Apple Support
- Make sure you are signed into your account
- Verify payment method(s) and billing address as described in Add a payment method to your Apple ID - Apple Support . Items in red have problems.
- If you're using other Apple IDs with services such as Messages or the App Store, make sure those are signed in too.
Other things to try:
- Check that there isn't an issue with Apple's servers: Apple - Support - System Status
- Try restarting your device.
- Check your software is up to date.
If you still have questions or problems:
To contact Apple, click here --> Choose your country or region - Official Apple Support
Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
Thanks for your reply, I did all of those things except contact Apple Support, several times. But since my iMac is ten years old, before I saw your helpful post, I'd already bought a iMac Mini. The cheapest model, but still 20 times better in every way over the old machine.
Again, thanks.
pherbia176 wrote:
Cannot get into apple account
Please start a new topic about this problem. It is unrelated to the previous one which was solved. Providing us with basic information will assist us in finding a direct and speedy answer to your question. Include a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages.
I too own a 10 year old iMac but I'll admit you really have to coddle it to keep it useable in 2023. :-) Enjoy your new Mac.
Cannot get into apple account
Cannot get into my apple account.
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Less than 23 hours and I'm in love. LOL
Update Apple ID settings
