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When I try to download redemption codes in Apple Business Manager, I get vpp.itunes.apple.com

In Apple Business Manager when I try to open downloaded redemption codes, I get vpp.itunes.apple.com refused connection. Any idea? Thanks!


[Re-Titled by Moderator]

Posted on Feb 10, 2023 1:51 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 4:17 AM

Yes, same issue. In Chome I get refused connection.

In the console you get the error: "Refused to display 'https://vpp.itunes.apple.com/' in a frame because it set 'X-Frame-Options' to 'sameorigin'."


In Safari nothing happens, no errors, no downloads


I tries multiple accounts, multiple browsers, multiple macbooks.


9 replies

Feb 13, 2023 5:19 PM in response to abcxyz999

I tried different browsers, computers, wifi networks, incognito. No change. I was able to connect with someone helpful using the Apple Business Manager number and they were able to see the codes from their side but were not able to diagnose what was causing the error in the client.


It sounds like it will likely be escalated to iTunes to work on it.

Feb 14, 2023 12:59 PM in response to medtechpete

I received a call back from Apple Business Support and he said that Apple identified the issue on Friday at the same time everyone here did and started working on it yesterday. It's a high lvl priority.


The rep said they didn't give any time estimated but just said to tell me to hang tight. It sounds like redemption codes will be restored but time is currently undetermined. A work around is to move everyone to test flight temporarily.

When I try to download redemption codes in Apple Business Manager, I get vpp.itunes.apple.com

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