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I faced this really annoying problem on my new MacBook Air M2 - When lid is open and screen turned off (locked) I can't unlock it just by touching scanner like my old MacBook Pro! To unlock I have to press any key/track pad to turn screen on, then I can unlock it by touch ID. Any idea how to fix/configure it?
MacBook Air
Security
By being forced to hit the space bar or some other key it will present the User Account which is presently being used and Logged into.
Then, to unlock with Fingertip Reader ( Power Button ) your Identity and Ownership of this computer is validated by your fingertip.
Use Touch ID on Mac - Apple Support (CA)
Choose how you want to use Touch ID:
Security
By being forced to hit the space bar or some other key it will present the User Account which is presently being used and Logged into.
Then, to unlock with Fingertip Reader ( Power Button ) your Identity and Ownership of this computer is validated by your fingertip.
Use Touch ID on Mac - Apple Support (CA)
Choose how you want to use Touch ID:
Then have a few suggestions ;
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue
Thanks, sounds reasonable, but anyway really stupid and annoying behavior 🤦
At least it should work as some kind of double touch by same key or so... why not turn on screen on power key press and then allow unlock by touch, i. e. release key and only after it allow touch... And seems it's mean that old pro have unresolved security problem 😂
MacBook Air M2 Touch ID does not work while screen turned off
