We are all Apple users, like yourself, in this community, so have no access to your accounts or details.
Also, we do not know:
what kind of purchase (apps, media, etc)
Eg: If money has been deducted from a credit / debit card etc: How to:
Request a refund for apps or content that you bought from Apple – Apple Support.
or
whether it was an online Apple Store or in store purchase: Help - Apple
or
whether the money has been deducted from an account, or is "pending".
So it is not easy to know where to direct you.
You might want to try phoning Apple
ie: in the country or region where you made the purchase:
See a list of Apple support phone numbers around the world:
Contact Apple for support and service - Apple Support
If your country is not listed:
Apple Assistance:
Choose your country or region - Official Apple Support
All the best :)