why can't i log into my apple account in the apple store?

why can't i log into my apple account in the apple store? I know my password but each time I try to login in says wrong password


MacBook Air 13″, OS X 10.10

Posted on Feb 11, 2023 9:31 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 6:19 AM

First, do you mean the Apple Store, or do you mean the App Store?


If you mean the App Store, are you using the same account for the App Store that you use for your main iCloud sign-in? In If you subscribe to Apple One and use a different Apple ID for iCloud - Apple Support Apple makes sideways reference to using a different Apple ID for media subscriptions and purchases


If you are seeing this as part of updating an app, was that app downloaded with a different Apple Account?


As you can see, tracking down the cause of this will require know a lot of details about when exactly you see this. Of course it could simply be you have forgotten the password you use. In that case this Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support




2 replies
Question marked as Top-ranking reply

Feb 13, 2023 6:19 AM in response to FrankMassey1

First, do you mean the Apple Store, or do you mean the App Store?


If you mean the App Store, are you using the same account for the App Store that you use for your main iCloud sign-in? In If you subscribe to Apple One and use a different Apple ID for iCloud - Apple Support Apple makes sideways reference to using a different Apple ID for media subscriptions and purchases


If you are seeing this as part of updating an app, was that app downloaded with a different Apple Account?


As you can see, tracking down the cause of this will require know a lot of details about when exactly you see this. Of course it could simply be you have forgotten the password you use. In that case this Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support




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why can't i log into my apple account in the apple store?

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