Can’t create Childs Apple ID, apple asking for expired credit card

I am trying to creat a new Apple ID for my child’s IPad. Apple is asking me for a security code that’s attached to an old credit card. It’s going in circles and won’t let me creat the new user.

iPad, iPadOS 14

Posted on Feb 11, 2023 12:32 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 2:42 PM

Hey there margot92,


It sounds like you might have Family Sharing set up if you are creating an Apple ID for a child. If that's the case, you'll need to know the payment information currently set up for your Apple ID since this is set up for the entire family as well. Check your current method or update its information in Settings > your name > Media & Purchases > View Account > Manage Payments.


Once the payment is updated, try creating the child account once more. You'll do that by using these steps from your device:


On your iPhone, iPad, or iPod touch
To verify that you're an adult, you need a credit card. On your iPhone, you can also use a driver's license or state ID added to Wallet where available.

In iOS 16 or iPadOS 16 or later
1. Go to Settings > Family. 
2. Tap the Add Member button .
3. Tap Create Child Account, then tap Continue.
4. Enter the child's name and birth date. Be sure to enter the correct birth date — you can't change it later.
5. Follow the onscreen instructions to finish setting up the account. For your child's Apple ID, you can use their email address, the suggested @icloud.com address, or their Game Center nickname. 


Create an Apple ID for your child - Apple Support


Take care!


1 reply
Question marked as Top-ranking reply

Feb 13, 2023 2:42 PM in response to margot92

Hey there margot92,


It sounds like you might have Family Sharing set up if you are creating an Apple ID for a child. If that's the case, you'll need to know the payment information currently set up for your Apple ID since this is set up for the entire family as well. Check your current method or update its information in Settings > your name > Media & Purchases > View Account > Manage Payments.


Once the payment is updated, try creating the child account once more. You'll do that by using these steps from your device:


On your iPhone, iPad, or iPod touch
To verify that you're an adult, you need a credit card. On your iPhone, you can also use a driver's license or state ID added to Wallet where available.

In iOS 16 or iPadOS 16 or later
1. Go to Settings > Family. 
2. Tap the Add Member button .
3. Tap Create Child Account, then tap Continue.
4. Enter the child's name and birth date. Be sure to enter the correct birth date — you can't change it later.
5. Follow the onscreen instructions to finish setting up the account. For your child's Apple ID, you can use their email address, the suggested @icloud.com address, or their Game Center nickname. 


Create an Apple ID for your child - Apple Support


Take care!


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Can’t create Childs Apple ID, apple asking for expired credit card

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