You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can i open my phone without losing my data

I forgot my passcode and i don't wanna reset my phone because there's a lot of memories in it and i didn't have credit card or even bank account so i didn't upgrade my plan for the icloud i left my phone for a time(iphone 7) and the phone required and update i didn't what to do so i left for a longer time then i watch some tutorials in youtube and update it but then i couldn't pass my passcode i remember my apple id please help me

iPhone 7, iOS 13

Posted on Feb 11, 2023 8:51 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2023 8:59 PM

Unfortunately, now that it's locked, your data is gone. Once you reset it your can recover your data from a backup if you made one.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 11, 2023 8:59 PM in response to simraan161

Unfortunately, now that it's locked, your data is gone. Once you reset it your can recover your data from a backup if you made one.


If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


How can i open my phone without losing my data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.