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Danielmargai Author

Level 1

4 points

Why is my Apple ID and iTunes disabled??

Why is my Apple ID and iTunes disabled ??

iPhone XS Max, iOS 16

Posted on Feb 12, 2023 9:48 AM

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Level 10

411,457 points

Posted on Feb 12, 2023 9:49 AM

Hello,

If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Best reply

Level 10

411,457 points

Feb 12, 2023 9:49 AM in response to Danielmargai

Hello,

If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Why is my Apple ID and iTunes disabled??

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