My iphone 11 stopped coming on and will not respond to charging cable

iphone 11 will not come on and will not

respond to charging cable- what should I try?


iPhone 11 Pro

Posted on Feb 12, 2023 9:58 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2023 10:01 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, it might be a battery or other internal component problem but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Feb 12, 2023 10:01 AM in response to Chico1955

If you already tried (to no avail) all the steps provided in the support article that led you here, it might be a battery or other internal component problem but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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My iphone 11 stopped coming on and will not respond to charging cable

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