Black spot on 3x zoom

When I zoom my camera to 3x (iphone 13 pro max) I get black spot on camera screen. Any one else having this problem? How to fix this problem?

iPhone 13 Pro Max

Posted on Feb 12, 2023 10:13 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2023 10:49 AM

Hello sumo181,


For difficulties with your camera, you'll want to take the steps below:


  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Clean the back camera lenses with a microfiber cloth.
  3. Restart your iPhone.


You can also find those steps in this resource: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Should that behavior still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 14, 2023 10:49 AM in response to sumo181

Hello sumo181,


For difficulties with your camera, you'll want to take the steps below:


  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Clean the back camera lenses with a microfiber cloth.
  3. Restart your iPhone.


You can also find those steps in this resource: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Should that behavior still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.


Take care.

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Black spot on 3x zoom

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