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The Apple Store say my account is disabled. How do I fix it

The Apple Store says my account is locked or disabled. How do I fix it

Posted on Feb 12, 2023 10:56 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2023 10:59 AM

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 12, 2023 10:59 AM in response to Abdulshakur30

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


The Apple Store say my account is disabled. How do I fix it

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