Verification required
I can't download anything on the app store it keeps saying verification is required when I do it it just goes back and asks the same thing. How do I fix this problem?
iPhone 12 Pro Max, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can't download anything on the app store it keeps saying verification is required when I do it it just goes back and asks the same thing. How do I fix this problem?
iPhone 12 Pro Max, iOS 16
Hi Hussam30,
Welcome to the Apple (user-to-user) Community.
Re: "I can't download anything on the app store"
For the first time you use the App Store,
you need a payment method in your Apple ID account, even for free apps.
Check what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
and
How to: Add a payment method to your Apple ID - Apple Support
______________________________________________
Re: "it keeps saying verification is required
when I do it it just goes back and asks the same thing. How do I fix this problem?"
You may want to check you are signed in (to your iPhone) with your Apple ID:
"After you sign in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+ and more".
Sign in with your Apple ID - Apple Support
Settings:
You can choose how often you want to enter your password when you buy items (including in-app purchases) from the App Store and iTunes Store
Require a password for App Store and iTunes purchases - Apple Support
Check if settings have a restriction on purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
______________________________________________________
If needed:
How to: Get apps in the App Store on iPhone – Apple Support
What to do if you still can not downloads apps:
If you can’t download or update apps on your iPhone or iPad - Apple Support
and
App Store Support has a website online.
(There is a "Get Support" link at the bottom)
App Store - Official Apple Support
All the best :-)
Hi Hussam30,
Welcome to the Apple (user-to-user) Community.
Re: "I can't download anything on the app store"
For the first time you use the App Store,
you need a payment method in your Apple ID account, even for free apps.
Check what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple ID – Apple Support
and
How to: Add a payment method to your Apple ID - Apple Support
______________________________________________
Re: "it keeps saying verification is required
when I do it it just goes back and asks the same thing. How do I fix this problem?"
You may want to check you are signed in (to your iPhone) with your Apple ID:
"After you sign in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+ and more".
Sign in with your Apple ID - Apple Support
Settings:
You can choose how often you want to enter your password when you buy items (including in-app purchases) from the App Store and iTunes Store
Require a password for App Store and iTunes purchases - Apple Support
Check if settings have a restriction on purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
______________________________________________________
If needed:
How to: Get apps in the App Store on iPhone – Apple Support
What to do if you still can not downloads apps:
If you can’t download or update apps on your iPhone or iPad - Apple Support
and
App Store Support has a website online.
(There is a "Get Support" link at the bottom)
App Store - Official Apple Support
All the best :-)
Verification required