Gingerfrombc Said:
"Download tones iPhone 14Pro: Doesn’t solve the problem, I noted above that I had the same problem with my 12Pro. It hasn’t resolved with the 14Pro. [...]The App Store."
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Troubleshooting Purchases:
A Glitch in Apple's Device Database?:
I would contact Apple Support, asking them if there is a glitch in their user database. You should not get getting issue with your Ringtones after an upgrade. So, call Apple Support, requesting to speak with the iTunes Staff.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)