Can’t put my number in my iCloud

I can’t put my number in my new iCloud because I lost the other one and it had my number and I can’t log in it now I can’t get any sms

Posted on Feb 12, 2023 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2023 9:07 PM

jomana179 Said:

"Can’t put my number in my iCloud: I can’t put my number in my new iCloud because I lost the other one and it had my number and I can’t log in it now I can’t get any sms"

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Troubleshooting iCloud Login:

Ask the Apple Rep on the phone to change the phone number to what it should be. Perform a trial& error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
7 replies
Question marked as Top-ranking reply

Feb 12, 2023 9:07 PM in response to jomana179

jomana179 Said:

"Can’t put my number in my iCloud: I can’t put my number in my new iCloud because I lost the other one and it had my number and I can’t log in it now I can’t get any sms"

-------


Troubleshooting iCloud Login:

Ask the Apple Rep on the phone to change the phone number to what it should be. Perform a trial& error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Feb 13, 2023 6:59 AM in response to jomana179

1.

It depends on what you did with your 'old iCloud account'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.


To understand about a deleted iCloud account, see the Apple articles below:

How to delete your Apple ID account

How to delete your Apple ID account – Apple Support (UK)


Understand and control the personal information that you store with Apple

Understand and control the personal information that you store with Apple - Apple Support


2.

If you've ever requested to deactivate your iCloud account, see

See -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)

scroll to ⤵️

How to temporarily deactivate your Apple ID

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region. 

When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account. 

After we verify that you are the account holder making the request, we deactivate your account.


Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 


3.

If you stil have / know that old iCloud account, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


Try this -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support


See also -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support


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Can’t put my number in my iCloud

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