Cannot hear properly with AirPods

Cannot hear properly with AirPods

iPod Shuffle (4th Gen)

Posted on Feb 12, 2023 8:59 PM

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Question marked as Top-ranking reply

Posted on Feb 14, 2023 2:15 PM

Hello iruo,


It sounds like you're having an issue with the sound from your AirPods. If there's low volume in one AirPod, test the steps below found in the article here: If your left or right AirPod isn't working


"If there's low volume in one AirPod


If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:

  1. Check the microphone and speaker mesh on each AirPod. 
  2. microphone and speaker on an AirPod
  3. If you see any debris, clean your AirPods using the guidelines in this article, and see if that fixes the issue.
  4. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle."



If the issue remains test a reset of your AirPods with the steps here: How to reset your AirPods and AirPods Pro


If there's a different issue post more information about what exactly is happening, and if you've tested while connected to a different device.


Cheers.


1 reply
Question marked as Top-ranking reply

Feb 14, 2023 2:15 PM in response to iruo

Hello iruo,


It sounds like you're having an issue with the sound from your AirPods. If there's low volume in one AirPod, test the steps below found in the article here: If your left or right AirPod isn't working


"If there's low volume in one AirPod


If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:

  1. Check the microphone and speaker mesh on each AirPod. 
  2. microphone and speaker on an AirPod
  3. If you see any debris, clean your AirPods using the guidelines in this article, and see if that fixes the issue.
  4. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle."



If the issue remains test a reset of your AirPods with the steps here: How to reset your AirPods and AirPods Pro


If there's a different issue post more information about what exactly is happening, and if you've tested while connected to a different device.


Cheers.


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Cannot hear properly with AirPods

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