Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone is dead it was fine yesterday nothuing registers when I plug it in. iphone 11

my iPhone 11 will not charge it is dead what do I do


iPad, iPadOS 15

Posted on Feb 13, 2023 2:27 AM

Reply
Question marked as Best reply

Posted on Feb 13, 2023 2:30 AM

If you already tried (to no avail) all the steps provided in the support arrticle that led you here, it could be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Feb 13, 2023 2:30 AM in response to TangSoo0715

If you already tried (to no avail) all the steps provided in the support arrticle that led you here, it could be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

my iphone is dead it was fine yesterday nothuing registers when I plug it in. iphone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.